dbt69's Privacy Policy

1 What Information Do We Collect?

When you register an account on dbt69 and use our services, we may collect the following types of information:

a) Identity Information

• Full name and date of birth (required for age verification)
• National ID (NID) or passport number (when needed for KYC verification)
• Email address and mobile number

b) Financial Information

• bKash, Nagad, Rocket, or Upay account numbers (for processing transactions)
• Bank account details (for bank transfers)
• Deposit and withdrawal transaction history

c) Technical Information

• IP address and device identity (Device ID)
• Browser type and operating system
• Cookies and session data
• Login times and session duration on the platform

d) Gaming Activity

• Bet history and win/loss records
• Favourite game categories and session details
• Bonus and promotion usage information

2 How We Collect Information

dbt69 collects your information in several ways, including:

• Directly provided: Information you submit yourself through registration forms, KYC verification, or support chat.
• Automatically collected: Information collected automatically through cookies, log files, and tracking technology while you use our platform.
• From third parties: Verified information received from payment partners (such as bKash, Nagad) or fraud-prevention service providers.

3 Purpose of Using Your Information

Your information is used only for specific and legitimate purposes. The reasons dbt69 uses your information include:

• To create, manage, and verify accounts
• To process all financial transactions including deposits and withdrawals
• To manage gaming services and bonus offers
• To ensure responsible gaming and prevent access by minors
• To detect and prevent fraud, money laundering, and other illegal activities
• To communicate with you and provide support services
• To improve platform performance and resolve technical issues
• To fulfil legal obligations

4 Data Storage and Security

dbt69 applies industry-standard security measures to protect your information:

• SSL/TLS Encryption: All data transmission between you and our servers is encrypted.
• Secure Databases: Sensitive information is stored in an encrypted state.
• Access Controls: Only authorised staff can access your personal information.
• Regular Security Audits: Regular security checks are conducted to identify system vulnerabilities.
• Firewalls and Intrusion Detection: Active technology to prevent unauthorised access.

Your information is retained for as long as your account is active or as needed to provide services. Due to legal obligations, certain specific information may need to be retained for a defined period even after account closure.

5 Sharing Information with Third Parties

dbt69 may share your information with third parties in the following limited circumstances:

Payment Processors

With bKash, Nagad, Rocket, Upay, and bank transfer partners — only the minimum information necessary to complete a transaction.

Identity and Fraud Verification Services

Information may be shared with approved service providers for KYC verification and anti-fraud processes.

Legal Authorities

We are obliged to respond to valid requests from local authorities within the scope of the law.

Technology Partners

Server hosting, gaming software, and technology service providers — they operate under strict confidentiality agreements and may not use your information for their own purposes.

6 Cookies and Tracking Technology

dbt69 uses cookies and similar technologies to improve your browsing experience. Cookies are small data files stored on your device.

The cookies we use:

• Essential Cookies: Required for managing login sessions, security, and core services.
• Functional Cookies: To remember your preferences (such as language selection).
• Analytics Cookies: To analyse user behaviour and improve services.

You can disable non-essential cookies at any time by changing your browser settings. However, this may limit some platform functionality.

7 Your Rights

As a user of dbt69, you have the following rights over your own information:

• Right of Access: You can find out what information we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete information.
• Right to Erasure: In certain circumstances you can request deletion of your information — however, due to legal obligations, it may not be possible to delete all information.
• Right to Restrict Processing: In certain cases you can request that use of your information be restricted.
• Right to Portability: You can receive your data in a structured format.
• Right to Object: You can object to certain types of processing of your information.

To exercise these rights, please contact our support team via live chat or send us an email.

8 Protection of Children and Minors

dbt69's services are for people aged 21 and above only. We do not knowingly collect any information from minors.

Through the date of birth provided at registration and identity document verification, we ensure that no minor can access our platform. If we become aware that information from a minor has been collected by mistake, it will be deleted immediately and the associated account will be closed.

If parents or guardians believe their child is using or has used dbt69 without authorisation, please contact our support team immediately.

9 Response to Data Breaches

If a security breach occurs for any reason and there is a possibility that your information has been compromised, dbt69 will immediately take the following steps:

• The source of the breach will be identified and contained as quickly as possible.
• Affected users will be notified in a timely manner at their registered email address.
• Users will be given detailed guidance on the next steps for their protection.
• Relevant authorities will be informed in accordance with applicable legal obligations.

10 International Data Transfers

Our servers and technology infrastructure may be located in various countries. If your information is processed outside Bangladesh, we ensure it is handled according to equivalent protection standards.

For international data transfers, dbt69 ensures appropriate contractual and legal protections, and no information is transferred in an unsecured manner.

11 Responsible Gaming and Data

To ensure responsible gaming, dbt69 may analyse data about your gaming activity. This includes:

• Identifying unusual betting patterns
• Offering assistance to users who show signs of problematic gaming behaviour
• Maintaining self-set deposit limits and cooling-off periods

Processing data for this purpose is for the user's long-term wellbeing and is never used for marketing purposes. To learn more, see our Responsible Gaming page.

12 Policy Changes and Updates

dbt69 reserves the right to update this privacy policy as needed. For any significant changes:

• We will send you advance notice at your registered email address.
• The new version will be published on this page.
• Continuing to use the platform after changes have been made will be considered as your acceptance of the new policy.

We recommend checking this page regularly so you stay informed about the latest policy.

13 Links to Other Platforms

If the dbt69 platform contains links to third-party websites, dbt69 is not responsible for the privacy practices of those sites. We recommend that you read the privacy policy of any third-party site before visiting it.

This policy applies only to dbt69's own services and platform.