For ages 21+

Play responsibly, enjoy safely

dbt69 believes entertainment is best when it stays within control. Our responsible gaming guidelines will help you set limits and stay safe.

21+

What is responsible play and why does it matter?

At dbt69, we always see gaming as an enjoyable form of entertainment.

21+

dbt69 is for players aged 21 and above only. Use of this platform by minors is strictly prohibited. We urge parents and guardians to stay aware of their children's online activity and use parental controls where needed.

Online betting and casino games can be a source of fun, but they are never a solution to financial problems. dbt69 always wants our users to enjoy games in an informed and responsible way. Remember when gambling — it is for entertainment, not a source of income.

We believe that with the right information and support, every player can keep their gaming habits healthy and controlled. On this page we discuss in detail the responsible gaming tools available at dbt69, warning signs to watch for, and how to get help.

Key tools for safe gaming

dbt69 gives you the ability to control your own gaming experience through these tools.

Set deposit limits

Set a maximum limit on your daily, weekly, or monthly deposits. Once a limit is set it takes effect immediately, and increasing a limit requires a 24-hour waiting period.

Session time-out

Set a break period for yourself — temporarily deactivate your account for 24 hours, 7 days, or 30 days. During this time logging in or placing bets will not be possible.

Self-exclusion

If you feel gaming is getting out of your control, choose long-term self-exclusion. Our support team is available 24/7 to help close your account.

Review gaming history

View your complete betting history, wins and losses, and deposit records from your account. Reviewing your own habits is the first step toward responsible gaming.

24/7 Support

For any concerns about gaming, contact dbt69 via live chat or email ([email protected]). Support is available in both Bengali and English.

Set a loss limit

Decide in advance how much you are willing to lose over a set period. Once that limit is reached, dbt69 automatically pauses your gaming temporarily.

Warning signs of a problem

If you notice any of the following signs in yourself or someone close to you, it is time to seek help.

  • Borrowing money or dipping into savings to play beyond your budget.
  • Repeatedly placing large bets in an attempt to recover lost money ("chasing losses").
  • Spending excessive time gaming while neglecting responsibilities to family, friends, or work.
  • Lying about gaming or hiding it from people close to you.
  • Feeling restless, anxious, or irritable when not playing.
  • Being unable to stick to set limits or repeatedly raising them.
  • Seeing gaming as a solution to escape financial hardship.

 If these signs appear, contact dbt69's support team right away. Our live chat is available around the clock. You can also activate self-exclusion or a time-out on your account.

Ways to keep yourself protected

A few simple habits will help keep your gaming experience safe and enjoyable at all times.

Set a budget

Decide how much you will spend before you start playing. Stay within that limit — it is your entertainment budget, not your savings.

Stick to a time limit

Decide in advance how long you will play each session. Use a timer and take a break when time is up.

Do not bet on emotion

Avoid playing when you are distracted, sad, or angry. A calm mind helps you make better decisions.

Let someone close to you know

Tell a family member or trusted friend about your gaming habits. Their support will help you stay within your limits.

dbt69's responsible gaming policy

These core principles guide how we operate our platform at all times.

01

Age verification

dbt69 verifies age at registration to ensure only players aged 21 and above can use the platform. Minors have no way to open an account.

02

Transparent rules

Our bonus terms, wagering requirements, and withdrawal rules are always communicated clearly. There are no hidden conditions.

03

Data protection

Your personal and financial information is secured through SSL encryption. We never sell your information to third parties.

04

Fair play guaranteed

All games at dbt69 are operated under fair play principles. Game outcomes are random and no one can know a result in advance.

05

Fast support

Our support team is available 24/7 for any issue. Self-exclusion requests receive the highest priority and are processed quickly.

Need help? We are always here.

Contact dbt69's support team for any concerns or issues related to gaming. Our specialist team is always ready to help you in Bengali.

24/7 live chat
Instant support in Bengali and English
Email Support

Common questions about responsible play

Answers to frequently asked questions about responsible gaming at dbt69.

After logging into your account, go to the Settings or Account Management section. There you will find a "Responsible Gaming" option where you can set a daily, weekly, or monthly deposit limit. Reducing a limit takes effect immediately, but increasing a limit requires a 24-hour waiting period. Contact us via live chat for assistance.

Self-exclusion is a measure that allows you to close your dbt69 account yourself for a set period or permanently. During this time you will not be able to log in, place bets, or make deposits. To activate self-exclusion, email [email protected] or let us know via live chat.

A time-out is a temporary break — usually from 24 hours up to 30 days. Once the period ends, the account is automatically reactivated. Self-exclusion is longer-term and more serious — it remains in effect for at least several months or permanently and cannot be cancelled before the period expires. If you feel there is a genuine problem, self-exclusion is the appropriate step.

Start by speaking to them with empathy and making them aware of the impact of gaming. Encourage them to seek professional help. You can also inform dbt69's support team ([email protected]) about the situation — we will do our best to assist.

No, it is strictly prohibited. dbt69 is for players aged 21 and above only. Age is verified at registration and there is no way for minors to open an account. Parents can use parental control software on their devices.

No. Online gaming and betting are for entertainment — not a regular source of income. Wins and losses are entirely random, and expecting reliable income from gaming over the long term is risky. Always bet only what you can afford to lose.

Play responsibly at dbt69

Enjoy various game categories while staying within safe limits.

Cricket Betting

Bet on Bangladesh's favourite sport — responsibly.

View Cricket

Slots games

Enjoy slots games across various themes within your set budget.

View Slots

dbt69 Casino

Play live casino games with limits in place.

View Casino

More questions?

Get answers to questions about responsible gaming or anything else.

View FAQ